Have you ever encountered a Personally Identifiable Information error (PII error) while using Outlook email? If yes, you better know how frustrating it is. It interrupts and delays your daily business operations, further causing a significant loss of clients and loss of deals. Therefore, it should be solved quickly. 

In this post, we will discuss one among many PII errors: [pii_email_355f99a9c684c0f15d2c]. This error creates the same problems as other PII errors create. You can fix this within a few minutes with the tricks compiled below in this post. Let’s have a closer look at them!

Connect to High Bandwidth Internet Connection 

If you are using low bandwidth and a low-speed internet connection, you are going to encounter several Personally Identifiable Information errors frequently. You can avoid that by connecting your system to high bandwidth and high-speed internet connection. What’s more, the connection should be completely secure and stable.

Do Not Access Spam Email Messages

Your inbox may contain several suspicious email messages. Do not access them because these emails often contain virus-containing attachments in the form of links, files, and images. If you click on these attachments, it may damage Outlook programming or can also become a threat to your system. 

Run an antivirus software that contains an auto-email scanning feature. This helps in detecting and eliminating spam emails from your Outlook inbox and other folders. 

One thing to note here is that auto-email scanning can also create problems in your Outlook email. If not necessary, you should avoid using it. 

Increase Server Time-Out Period 

A less server time-out span doesn’t give enough time to Outlook to establish a stable connection with the server. You need to increase it in the settings. 

To increase the server time-out period, you need to follow the following steps:

• Launch Outlook and head over to “Files”
• Click on “Info,” and then “Account Settings”
• Choose relevant POP3 account, and then click “Change Button”
• Go to “More Settings” in the change account window
• Increase the server time-out period from the advanced tab

To learn more about this trick, go to the Microsoft support section. You will find many helpful guides for solving many different Outlook issues. 

Check If the Outlook .pst File is Corrupted or Damaged 

A damaged .pst file can also cause Outlook [pii_email_355f99a9c684c0f15d2c] error. So, you need to check this too along with working on other aspects. If the .pst file is damaged or corrupted, you can repair it using a third-party inbox repair tool. You can use the ScanPST.exe inbox repair tool which is a free tool and very effective to fix errors associated with the .pst file. 

Update Outlook

Last but not least, update Outlook. It might be possible you are using an old version of the software. Check to confirm the same and if there is an update available, run it immediately. 

Once your software is updated, restart it or re-login to your account. This might fix all the errors you are experiencing frequently. 

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